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Our Insights
Is this the future of CX? Don't run for the hills just yet...
I've been asked to present the future of CX and the image above came to my mind. A bit dystopian I admit, however, there is no doubt that...
"That's not my job, I'm only here to do ..."
Every team I have coached started with the same attitude. Only the testers estimate on testing tasks and do the testing and only...
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